Center for Legal Aid Education

Supervision Skills: Difficult Conversations & Constructive Feedback

A difficult conversation is any conversation that you dread and perhaps seek to avoid, if possible. While providing constructive feedback is an essential skill for legal aid supervisors, we sometimes avoid doing so for fear that the feedback will turn into a “difficult conversation”. Through this workshop, participants will learn how to make interactions with colleagues more productive and cohesive whether in the context of day‐to‐day work or the supervisory relationship.

Who Should Enroll?

This training is designed for persons who have supervisory roles within legal aid and equal justice organizations, including supervising attorneys, unit managers, litigation directors and executive directors.

You Will Learn:

  • What goes on within “difficult conversations
  • Basic skills and approaches needed to prepare for and conduct difficult conversations
  • How to recognize and address personal challenges to difficult conversations
  • How to keep things on track even when the other person is not making it easy!
  • How to utilize difficult conversations skills in the supervisory relationship and when offering constructive feedback

You Will Practice:

  • With prepared case studies and your own experiences

This training is sponsored by the DC Bar Foundation and is for DC Bar Foundation Public Grantees only. However...

If you would like information about bringing this program to your organization, state or region, please contact Jaime Roosevelt at jroosevelt@legalaideducation.org or 617-946-4672 x4112.

 

Faculty for this course:

Ellen Hemley

Ellen Hemley

Vice President of Training Programs

Ellen Hemley brings over 30 years of experience in the equal justice community to her role as Vice President of Training Programs.